Privacy Policy

1. Introduction

Third Paradigm (Ningbo) Technology Co., Ltd. (hereinafter referred to as "we" or "Third Paradigm") deeply understands the importance of personal information to you and will do our best to protect your personal information security. We are committed to maintaining your trust in us and adhering to the following principles to protect your personal information: principle of consistency of rights and responsibilities, principle of clear purpose, principle of choice and consent, principle of minimal sufficiency, principle of security assurance, principle of subject participation, and principle of openness and transparency. At the same time, we promise that we will adopt corresponding security protection measures to protect your personal information in accordance with mature security standards in the industry.

Please read and understand this Privacy Policy carefully before using our products or services. Once you start using our various products or services, it means that you have fully understood and agreed to this policy.

2. Information We Collect

We may collect the following types of information:

• Contact Information: When you apply for a trial of our products or services, we may collect your name, company name, position, email address, phone number, and other information.
• Usage Information: We may collect information about how you use our products, including access time, features used, IP address, device information, etc.
• Technical Information: We may collect technical information about your device, such as operating system, browser type, hardware configuration, etc., to provide better technical support.

3. How We Use Information

We use the collected information for the following purposes:

• Provide, maintain, and improve our products and services
• Process your trial applications and technical support requests
• Send you product updates, technical information, and marketing communications (you can opt out)
• Conduct data analysis and research to improve user experience
• Comply with legal and regulatory requirements

4. Information Storage and Protection

We adopt industry-standard security measures to protect your personal information:

• Use encryption technology to protect data transmission and storage
• Establish strict access control mechanisms
• Conduct regular security audits and risk assessments
• Provide data security training to employees

We will take reasonable and feasible measures to try to avoid collecting irrelevant personal information. We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless there are mandatory retention requirements by law.

5. Information Sharing and Disclosure

We will not share your personal information with any company, organization, or individual, except in the following circumstances:

• With your explicit consent
• In accordance with laws and regulations, or mandatory requirements of government authorities
• To protect our legitimate rights and interests or those of other users

6. Your Rights

According to relevant laws and regulations, you have the following rights regarding your personal information:

• Access and query your personal information
• Correct or supplement your personal information
• Delete your personal information
• Withdraw your authorization consent
• Cancel your account

If you wish to exercise the above rights, please contact us using the contact information provided at the end of this policy.

7. Cookies and Similar Technologies

We may use cookies and similar technologies to collect and store information in order to provide you with a better user experience. You can manage or delete cookies through your browser settings.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the latest update date marked at the top of the page. We recommend that you regularly review this policy to be aware of any changes.

9. Contact Us

If you have any questions, comments, or suggestions about this Privacy Policy, or if you wish to exercise your rights, please contact us through the following methods: